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For Click & Collect orders, we will email you once your order is ready for collection.

Please read our Online Delivery Schedule section to know about our delivery timings.
For Click & Collect orders, we will email you once your order is ready for collection.

Please read our Online Delivery Schedule section below to know about our delivery timings.

Online delivery schedule

Delivery Instructions

  1. We are limited to a delivery of up-to 22.5 kgs per order and a volumetric limit in box size. If the order exceeds this we will contact you and implement the necessary changes.

  2. If the order contains fresh produce, frozen or chilled items please ensure you are available to receive the order. If the order is not received or received late then we are not responsible for any deterioration in quality and will not be able to process any refund. Our delivery partner DHL will provide a tracking number which should provide an indicative time of delivery.

  3. We only deliver to parts of mainland UK and the postcodes we service are provided below.

Delivery Process

Local Delivery Schedule

Monday - Friday: BR, DA, SE ,E14 except (SE1 and SE11), ME, CT, TN and RH7, RH8, RH16, RH17, RH18, RH19 post codes.

There is no delivery on Saturday & Sunday. All orders placed on or after Friday 10 AM will be delivered on Tuesday.

UK Delivery Schedule

Please note that if you place an order for some other postcodes except from the list above, we have to refund your order.

There is no delivery on Saturday & Sunday. All orders placed on or after Friday 10 AM will be delivered on Tuesday.

National Delivery Schedule

Orders for national delivery are usually processed as soon as possible, but orders received between 6 pm on Thursday and 2 pm on Friday will only be sent out for delivery on the following Monday as we don’t offer weekend delivery. Orders received after 2 pm on Friday and during the weekend will be processed on Monday and sent for delivery on Tuesday.

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